Frequently Asked Questions

A virtual product show is a way for the leading brands in kitchen and bath to share their most innovative products with you creatively and safely, on any device, at your convenience. This online platform provides a virtual experience for you to learn about new products, designs, and trends. You will also have the opportunity to connect with leading brands, attend a training or CEU session, and even live chat with manufacturers and other attendees.
You will gain exclusive access to product reveals from the most innovative brands in kitchen and bath. In addition to having a ton of fun and the opportunity to win some great prizes. You can:
  • Earn Prizes, Spiff Points, and Rewards.
  • Visit virtual booths and learn about new products, designs, and collections.
  • Attend a Training or CEU Session
  • Live chat with brand experts
  • Win free products through our sponsor scavenger hunt.
  • Obtain valuable product information and access gallery pictures in the Resource Center.
  • Request a follow up visit, training session, or even place an order.
This is an online event. You can participate anywhere that you have Internet access. The event is accessible from desktop, mobile and tablet devices.
Google Chrome, Safari, Firefox, and Edge.
Yes. The experience is seamless no matter the device.
The is no limit to attendance. All invited companies and their employees are welcome.
Each Booth visit may take 5-7 minutes if you throughly review their materials. We will have a maximum of 20 companies. Attending a training or CEU session may take 30-45 minutes depending on what you choose. If you take a CEU and review each booth it should take no longer 2 hours to complete the show.
No. If you are interrupted on a live day, you can log back in at your convenience. The event will be open for 10 hours. If you miss the live day you can log back in as many times as you need to. You can manage your own schedule. Take your time and enjoy the show!
You can earn points on the Leaderboard by:
  • Logging in (2500 points)
  • Visiting an exhibitor booth (5000 points)
  • Downloading an exhibitors documents (1000 points)
  • Watching a video at an exhibitors booth (500 points)
  • Interacting with an exhibitor via chat (500 points)
  • Attending a CEU (2500 points)
The prize goes directly to the attendee winner.
Yes. Similar to a “cart”, you will be able to add documents to your “Swag Bag” and then email them to yourself before you exit the virtual show.
A swag bag is a virtual briefcase where you can save documents from a booth. You can access files in your Swag Bag for 2 weeks after the event and email them to yourself or others.
This is not a buying event, however you will have the ability to save items you are interested in to your “Favorites List” so you can place an order after the show.
Yes. The event will be open for 30 days following each live day. The Innovate MMXX Series will run through August 2020.
Your login details will be emailed in either your VIP invitation or when you register.
You will be able to chat with manufacturer experts during designated times on the agenda.
Yes. Only the vendor you are chatting with will be able to see your messages.
Yes, click here to download the Detailed Navigation Guide